Protect your MSP when clients say no to security.

Protect your MSP when clients say no to security.

MSPs voted HENNGE Best Overall Session at ASCII twice. Now, we’re helping MSPs turn stronger identity security into a profitable managed service for SMB clients.

MSPs voted HENNGE Best Overall Session at ASCII twice. Now, we’re helping MSPs turn stronger identity security into a profitable managed service for SMB clients.

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When Clients Say No: An MSP Guide to Security Risk and Client Pushback

Make security
part of the baseline.

Make security
part of the baseline.

Make security
part of the baseline.

When a client refuses stronger security, the risk doesn’t stay on their side. After an incident, clients ask what their MSP recommended, documented, and agreed to.


This guide helps MSPs handle common objections, document risk acceptance, update agreements, and make stronger identity controls affordable enough to include in every managed service.

When a client refuses stronger security, the risk doesn’t stay on their side. After an incident, clients ask what their MSP recommended, documented, and agreed to.


This guide helps MSPs handle common objections, document risk acceptance, update agreements, and make stronger identity controls affordable enough to include in every managed service.

Preview pages of HENNGE’s MSP guide showing a real-world example, Boardman Molded Products v. Involta, and why security gets pushed back

What's inside?

What's inside?

Why SMB clients say no to security

Why SMB clients say no to security

The liability risk when clients refuse

The liability risk when clients refuse

How to reframe the client conversation

How to reframe the client conversation

What to do when clients still refuse

What to do when clients still refuse

Get your free guide to handling client pushback.

Get your free guide to handling client pushback.

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